Marsha Petrie Sue
Whether dealing with employee relationships, increasing productivity or pumping up sales, her guiding principles provide life changing ideas to people that want to maximize their success.
Her books include, Toxic People: dealing with difficult people at work without using weapons or duct tape and The CEO of YOU: Leading yourself to success.
Contact Information
Articles by Marsha Petrie Sue
November 20, 2009
People stay in jobs they hate because of the unstable job environment. When this decision is made, it's important to have tools at hand that will help with internal (your thinking) and external (the jerks at work) conflict resolution. Poor employee relationships do not increase workplace productivity or help team conflict resolution. So what can be done when the goof ball in the next cubicle is driving you nuts? Marsha Petrie Sue gives you ideas that will work!
November 12, 2009
Real world: Unemployment is 10.2%. With so many people looking for employment, you must ensure that your talents stand out. Whether you´ve been laid off, are unsure of your future with your current position or are looking for a promotion, here are seven secrets that will help you be the star. Marsha Petrie Sue is a Leadership Expert and has an excellent perspective on success.
October 29, 2009
The entitlement attitude in the workplace is killing success and business. Nobody owes anybody anything. Find out how to curb this career killer from Marsha Petrie Sue ... and have fun doing it!
October 19, 2009
Managing Gen Y can be challenging. So here are some of the ideas I've learned from top leaders. Conflict resolution will be easier and you will set up parameters to help the entire group take personal responsibility. Marsha Petrie Sue gives you 10 keys to move ahead and get the results you want. Eliminate the entitlement attitude and help this new group of workers take personal responsibility!
September 25, 2009
Marsha Petrie Sue again offers up some perspective on entitlement and personal responsibility. Why do conflict resolution skills and personal development seem to be in such short supply? From Kanye to Serena, the behavior is terrible, especially when you consider they are the role models for many children.
August 31, 2009
Get over the speed bumps of life with Marsha Petrie Sue's unique challenges for personal responsibility and leadership skill development. It's amazing how a simple bike ride and spur internal challenges and thinking. You'll see why she is considered a personal development expert.
August 25, 2009
Marsha Petrie Sue, personal development expert, shares ideas to help you make the most of your networking time. Communication development is just part of the message that maximizes success in today's tough economy. It is all about personal accountability.
August 13, 2009
Want to sabotage your career? Cry in the workplace. It makes you look weak. But more importantly if you are the leader of a group that has a crier, you will look as weak if you don't learn how to manage this inappropriate office behavior. Learn the three keys to end the pain. Marsha Petrie Sue, Personal Development Expert and Professional Speaker shares tips on managing this difficult situation
July 09, 2009
The definition of this little used word is "confused." With so much going on in the world, and work it´s easy to become discombobulated. The Milwaukee Airport has taken this tongue twister and made clearing security fun. Usually airport security and fun are not used in the same sentence. Marsha Petrie Sue gives you some ideas on lightening up and managing your confusion.
June 17, 2009
Do you ever wonder why customers stop doing business with you? Poor customer service forces clients to vote with their feet. Find out why personal responsibility and communication skills. There are too many choices in today´s global economy for business patrons to put up with any kind of inferior help or inappropriate communication from Customer Service Representatives (CSR´s.) Even the big businesses can´t afford to lose one client because of a bad interaction or poorly trained CSR. Learn more from Marsha Petrie Sue.
April 28, 2009
If everyone cheats, who can judge? I am so tired of greed, cheating, lying and the lack of ethical standards.
Moral — Of or relating to principles of right and wrong in behavior.
Ethical — Behaving with integrity. Ethics Anyone?
Defining immoral and unethical is defining pornography: You know it when you see it.
But what does it mean to be ethical and moral? Marsha Petrie Sue, The Accountability Master knows! Read on...
April 18, 2009
Time to change you. Polish up your internal communications and take personal responsibility for all the outcomes. Get tips for building your spirit and self confidence. Remember a Toxic attitude starts in your head - no one else does it to you. Communications can be mastered, especially if you want to succeed in a tough economy says Marsha Petrie Sue. Take charge - and read on...
March 17, 2009
Invest in yourself, take personal responsibility and be a life long learner. It's up to you to polish your skills and maintain focus. I, Marsha Petrie Sue, promise to invest at least 2% of my self development and professional growth.
March 03, 2009
Confused about your own business success? I am receiving many inquiry's asking for new sources for learning both on line and off line. The social networks have heightened the accessibility of information and with this being said, there can be tremendous confusion. This article gives you 4 specific ideas to help you use your time more effeciently. Let me know if there are other "best places" and send me what you are using to stay on the cutting edge and at the front of the pack! Successful people never stop learning.
February 23, 2009
Being totally overwhelmed with so many choices in networking today seems to be the norm. There are hundreds of on-line social networks to which you can connect. Are you confused? Which ones are best for you? Then layer on the networking meetings, up close and personal time with people, and you can be in the down draft of the networking typhoon. It´s not just the Generation Y that is using these Web 2.0 tools! Marsha Petrie Sue has a couple ideas for you!
February 02, 2009
Was Michael Phelps Stupid? Perhaps. So how old should you be to take personal responsibility for the consequences of your actions? Marsha Petrie Sue has some great ideas on how not to do stupid stuff and to be fully accountable for your actions and choices.
January 22, 2009
With so many people looking for employment, you must insure that your resume stands out. There are 7 secrets that will insure that you are the star that your future employer plucks out of the sky. Remember that the goal of a resume is to get an interview. Marsha Petrie Sue gives you quick and easy ways to communicate to potential employers. Take personal responsibility for you being the leader for your life. It's all about personal responsibility!
January 10, 2009
Are you overweight and wonder why you are being overlooked for promotion? Marsha Petrie Sue gives you fresh insight on the skinny of being fat! And you will be surprised at the companies that are taking a new stand on the cost of pudgy employees. Personal responsibility, self awareness and more will help you maximize your success.
January 01, 2009
Marsha Petrie Sue, The Decontaminator of Toxic People, had a wonderful email from a person after they had finished reading her book, Toxic People: decontaminate difficult people at work without using weapons or duct tape. She shares her response and the focus is real time suggestions. Just asking this kind of question takes real guts! It´s all about personal responsibility, self leadership, communication, accountability and managing change.
They said: I would say I am a difficult person you mention in our book/ the Zipper Lip. You will love the suggestions Marsha Suggests
December 26, 2008
Start the New Year right! Write a New Years Resolution concerning the Jerks, Toxic People and Idiots you have to deal with every day. Refuse to be a victim to other people's bad behavior and toxic actions. Don't let it ruin another year. Marsha Petrie Sue was quoted in this Cosmo article - and you will love the quick and easy ideas from Cosmo Magazine!
How to Keep your Job: it takes personal responsibility, self awareness, and accountability on action
December 14, 2008
Worried about keeping your job? You should be! With all the economic news and business problems, this is a topic I'm am often asked about. Being responsive to change includes enhancing your knowledge and adapting your style as you grow in or change your career path. Marsha Petrie Sue, MBA, gives you the four quick start keys to taking personal responsibility in tough economic times.
December 01, 2008
Learn 5 sane shopping tips from Accountability Master, Marsha Petrie Sue. "Buy 3 and get one free," flashed the sign in the store window. Your personal "mind leadership" is telling you to just look at this business, and that you must be accountable to your budget plan. You are sucked into a store where you never shop because you are intrigued about what you can save.
November 07, 2008
The U.S. job losses accelerated the last two months, pushing the unemployment rate to 14-year highs in October, a government report showed, suggesting the economic downturn has taken a turn for the worse toward a deep recession. You need to Fire Proof yourself! Don΄t become a Toxic Person or use difficult behavior in the workplace. Just look at the facts. You are probably asking yourself, "Am I next?" Here are the ten ways on how to "Fire Proof" yourself from Personal Responsibility expert, Marsha Petrie Sue.
November 02, 2008
It's all about personal responsibility. I received this question from a reader and thought you would enjoy it along with my response concerning the guilt she felt because she had been a difficult person in the past and had not taken personal responsibility for her own behavior. Read on to find out what to do! Marsha Petrie Sue
October 22, 2008
It's all about personal responsibility, self leadership and controlling the uncontrollable when it comes to these crazy times. I was asked by a major Business Magazine to answer the following questions for an article. Hoping you find my responses interesting. So I, Marsha Petrie Sue, have unleashed my inner thoughts!
October 14, 2008
Personal responsibility, self-awareness and leadership of yourself are the only thing that you can really control in this economic downturn and uncertainty. Every one has to stop being a spoiled brat and needs to take control of its own financial success. Enjoy this article from Randy Luebke Fina...
October 04, 2008
Looking for a way to stand out in your workplace? This becomes a critical question when the economy is tugging at most businesses purse strings and companies are looking to trim costs. Cutting down forces, outsourcing, rightsizing, and laying off is often a quick fix to an ugly problem for the leadership ranks. Separate yourself from the herd by being authentic. Check it out!
September 23, 2008
Why do you think entitlement ruins our economy and do you think personal responsibility ends the spiral of this madness? Learn the 10 reasons why companies bring on entitlement themselves and what they can do to end it! Personal responsibility helps companies grow because difficult and toxic behavior is managed. The professional development must be instilled in all employees, including Generation Y, Generation X and Baby Boomers! Read on for great information from Marsha Petrie Sue.
September 05, 2008
Working with difficult people can be trying at best and creating an environment of respect almost impossible! You will learn the eight ways to make changes to manage difficult teams, bosses and people. Personal accountability and building trust go hand and hand. Whether working with Gen X, Gen Y or Boomsers, this article gives you the 8 keys to build an environment of mutual understanding.
August 16, 2008
Are you ready to turn your thinking from Generation Y as difficult people to great corporate citizens? Generation X and the Baby Boomers have not had this kind of press because they remained within a "norm" of others expectations. Gen Y do not consider themselves to be difficult or toxic people. Learn the 9 reasons that Generation Y will be a welcomed addition to your group, leadership team and manager.
August 11, 2008
Learn more about working with and leading Generation Y. I've received excellent input on dealing with Generation Y and the effects of them in business and leadership. The entire issue of becoming a difficult person because of generational differences is amazing. Not to mention that the problems of professional and personal development can be derailed when people have conflict and create toxic people.
July 24, 2008
The hottest topic in business today is how to lead and motivate Gen Y. How do you provide leadership and motivation to this new entrant into the workforce? The Millenial's, the other moniker for Gen Y, were born between 1977 and 1994 and there are some 70 million in this 14 to 31 age group...roughly 20 percent of the U.S. Population. You will learn the management strategies to lead these people to success, making you and them more productive and profitable.
July 14, 2008
Don't let people suck you into their problems! Instead, offer three great suggestions to help them handle that difficult boss or toxic person with bad behavior. Sound mean? You have to take care of yourself and your own development and success. No one else will. Motivation, productivity and achievement will be at your fingertips with this advice.
July 09, 2008
If your business or work situation is facing a high-degree of economic turbulence, there are very specific personal development strategies that you can apply whether you are in a leadership position or an employee. As you know, it affects your profits and productivity and can be a real drain on motivation. It is your personal responsibility to take control of your success. You CAN easily improve attitude, be party to your own motivation, and move to the next level of success even in a down turned economy!
June 30, 2008
We have all encountered Toxic People and especially the difficult behavior of Backstabbers at work. They are gossips, mean spirited and hurtful and often make personal development hard. In my research for the Toxic People book, one in every 30 people in high-performing business situations has been identified as a Backstabber. This rate is several times higher than that of the general population. Are you surprised? These people have little conscience or ability to change because their antics get them what they want. Their only goals seem to be power and personal gain. Pay attention to these people because they can tear up your road to success and kill your dreams. Learn how to manage them!
June 26, 2008
Just the term "Toxic People" conjures up visions of emotional vampires and mental terrorism. You can´t lead yourself to success if you let this kind of jerk create stress. And getting ticked off only gives this difficult person the power over you. Conflict can be a great opportunity for growth and can help create balance and survival. This articles gives you those tools!
June 04, 2008
Turnover of Generation Y, the new entrants into the workforce, is expensive and typically costs three times an employees salary. Learn how to manage Gen Y and you will save yourself time and money. Business people today are often blindsided when a Gen Y worker up and leave their employment.
Often the Millinnial's aka Gen Y (born 1979 1999 and 76 billion strong), leave employers and the leadership of the company in a fog on how to hire, retain and maximize this new entrant into the work force. With reducing turnover and maximizing success as a goal of every industry, Gen Y´s exit can create morale, and productivity problems. In other words, they want the perfect boss! Learn the six most important steps that leadership must employ.
May 20, 2008
Do technology problems ruin your day, or even week? They can if you let them. Marsha Petrie Sue, Communications Expert, shares learning from Technology Hell and what she learned about writing email and the six rules to always keep in mind. This should be part of professionals personal development, establishing great communications and keeping a positive attitude!
May 16, 2008
The three components of success are self-awareness, focus, and discipline and are the secrets to success. Most people know this, they just don't do it. If you need a fresh look at success, Marsha Petrie Sue has it for you in this article. It is amazing on how our daily activities, like a grandson's graduation from college, can help us with our professional development and personal responsibility.
May 06, 2008
Why don't some people just keep quiet and shut up? Have they not learned that being quiet and listening is part of good communication? And I don't mean just the difficult or toxic people. (Check this link for Marsha Petrie Sue´s interview).
Maybe the personal development for workers should include how to sit quietly and just do their job.
Learn the three reasons why people are motivated to communicate. Marsha Petrie Sue
April 19, 2008
Backstabbers are dangerous! Learn how to manage their toxic behavior by using communication skills that work. Communication and professional development expert, Marsha Petrie Sue, gives you specific language to immediately apply to difficult people.
Apology can control internal communication and help personal development by expert Marsha Petrie Sue
April 06, 2008
Have you ever messed up so bad that you were embarrassed to even bring it up no less apologize? Does your internal communication turn to mental terrorism? Learn the five steps to move personal responsibility and professional development to a new level. Amazing information that will help your success move to a new level. Marsha Petrie Sue is a communication and conflict resolution expert.
April 01, 2008
If you focus on polished internal communications, you will improve your success. Learn five quick and easy steps to get what you want and maximize any professional situation, reduce stress and eliminate conflict. Marsha Petrie Sue is a communications and conflict resolution expert. Her bestselling book, Toxic People, has been featured in the New York Times, Investors Business Digest, Cosmo and more.
March 15, 2008
I love this! Deirdre McMurdy (Canada), The Financial Post, published this Collenemy article today, and thanks to her, I learned a new "official term" for difficult people -- "collenemy" -- which is like a frenemy you know you have to deal with every day. Here is what she said...
How to Communicate with Difficult People and Backstabbers by Marsha Petrie Sue Communications Expert
March 05, 2008
Are you tired of backstabbers nailing you? Marsha Petrie Sue gives you new tools to the old problem of these difficult people. Understanding your perception deception puts you light years ahead and will help you reduce your stress caused by these toxic people and their difficult behavior.
Marsha is an expert in this field and relays specific words so you can positively approach their backstabber language. Take personal responsibility, reduce your stress and get in control. Her book, Toxic People: decontaminate difficult people at work without using weapons or duct tape, is a best seller and has been featured in the New York Times, Reuters, Investors Business Digest, The Business Journal and more.
February 13, 2008
marshapetriesue.com
If you need a relationship rescue, customer management or to deal with a difficult person welcome to the inaugural column featuring personal development ideas to help you be more successful. The focus is to share tools and real solutions that will help you and your team manag...
February 13, 2008
If you need a relationship rescue, customer management or to deal with a difficult person, Marsha Petrie Sue has the answer. The focus is personal development ideas to help you be more successful and less stressed. Learn new tools and real solutions that will help you and your team manage people like the steamroller, backstabber, bully, whiners and other people that gossip and constantly start rumors
the people that suck the life out of your environment.