Genie Z. Laborde, Ph. D.
Genie Z. Laborde, Ph.D. is the CEO of International Dialogue Education Associates, inc. In her 24 years in the training business, she has conducted seminars for IBM, Chase Bank, SBC, Intel, Dell, HP, ITT and other major corporations. Her 200 trainers have taken her seminars around the world. "Influencing with Integrity" has sold 151,000 copies in eight languages.
Articles by Genie Z. Laborde, Ph. D.
You may encounter these people at work, at home, and even at play. The way you win is to enjoy, not "suffer" them. The point is not to just survive the interaction, but to actually enjoy it.
1. CROSS OUT AND REPLACE
The first, and possibly most difficult, is to cross out judgment and replac...