Home staging marketing tactics that will put you out of business – Pt. 2

Debra Gould
Many design-oriented individuals decide to become home stagers without any kind of business training or marketing knowledge. While they mean well, they often stumble into some terrible marketing tactics that will likely put them out of business faster than you can say, "What were they thinking?"

In part one of this article series, I discussed why using sex appeal and inappropriate humor are awful ideas for home stagers trying to build their businesses and be taken seriously. Today I´ll share another marketing tactic that will probably put your home staging business under:

Offering a guaranteed sale

It´s surprising how many ways home stagers can find to bankrupt their businesses. I recently heard that some home stagers are now guaranteeing the sales of their clients´ homes.

In a tough economy and slow real estate market, one can guess why a home seller would want a guarantee when they´re investing in home staging services, and one can see why a home stager would be tempted to provide it, knowing how effective staging is in getting a quicker sale and wanting to do anything to attract new business. But, if a stager is in business for the long run, they really have to explore the business rationale behind providing a sales guarantee.

I am against home stagers making any guarantee of a real estate sale from their staging because of the numerous factors involved that the stager has no control over. No matter how well a home is staged, there are several factors that will help determine whether a home sells or not.

For example:

Is the house being listed in the right season? (Christmas and Spring Break are known for being poor times for real estate sales)

Is the house priced correctly for its location, size and market conditions?

Does the house have the features buyers are looking for in that area? If it´s a one bedroom home in a family neighborhood, it´s going to be a tough sell no matter how well it´s staged.


Will the agent do an effective job of marketing the property?

Will the home seller maintain the home in showing-ready condition 100% of the time?

Is the home seller going to make it easy to show by not requiring lengthy notice, preventing showings during certain times, etc.?

Will the home seller keep the house sparking clean and odor free during all showings?

How are the agent and home seller going to handle offers they receive? Negotiations break down all the time for different reasons.

Will the home seller accept any offer? More goes into an offer than the price.

Will the home pass inspections?

What if the buyer doesn´t get financing and the deal doesn't close?

What if there's a natural disaster, political or economic event that interferes with the real estate market when the house is listed?

A home stager can guarantee that a house will show better when it´s staged, but they can´t guarantee a sale unless they´re prepared to buy the property themselves! It's a much better business practice to gather statistics from past clients about the average amount of time properties remain on the market after you stage them and how that compares to similar properties in that price range at the time.

Collect testimonials and be prepared to share your track record and show off your knowledge of the local real estate market, but don´t guarantee a home sale.

In the third and final installment in this article series, I´ll discuss why giving away free advice can sink your home staging business.
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Debra Gould

Debra Gould, aka The Staging Diva®, is President of Six Elements Inc., an internationally recognized home staging company. Inspired by many requests from aspiring home stagers wanting to start similar businesses, Gould created the Staging Diva Home Staging Business Training Program.

Gould has trained 1000+ Staging Diva Graduates worldwide to start their own businesses. All shared a natural talent for decorating and interest in real estate, but didn't know how to make a living in their own house staging business before learning her secrets.

Debra Gould's mission is to inspire and empower others to use their natural talents to earn a living. She followed her dreams and wants to teach others to be able to do the same.

Gould pursued an MBA in Marketing and began a corporate career before moving to advertising. In the 1980s, she launched one of the first integrated marketing firms, which she ran for 10 years. Wanting a more creative life, Debra gave it up to design home accessories. She created the Debra Gould Home Collection, landing a magazine cover story and book feature, followed by her first of several HGTV appearances.

Buying decorating and selling six of her own homes in four years lead to an interest in real estate staging which she turned into a new staging career with the launch of sixelements.com in 2002. Since that time she has staged homes for hundreds of clients in addition to providing home staging training.

Gould is the author of "Staging Diva Ultimate Design Guide: Home staging tips, tricks and floor plans", "Staging Diva Ultimate Color Guide: The easy way to pick colors for home staging projects", and "Staging Diva Ultimate Portfolio Guide: Winning clients with the perfect home staging portfolio".

In addition to HGTV, Debra Gould's media coverage includes: CityTV, GlobalTV, CBC, CBS Radio, CNNMoney, Wall Street Journal, Woman's Day, Reader's Digest, MoneySense, Entrepreneur, House and Home, Home & Decor, Style at Home, Centre of the City, USAA Magazine, FabJob Guide to Become a Home Stager, Home Style, National Post Homes, This Old House, Home Business Magazine, Globe & Mail and others.