Clean Business Communication by Law Of Attraction Business Coach Jeanna Gabellini
Last week I had called a company to inquire about their services. The person told me I had to make an appointment to find out more, so I did. The salesperson came to my office and proceeded to give me his presentation. It took double the amount of time his assistant told me it would take and I purchased nothing. The bummer was that it could have been done in less than one-third the time if he would’ve listened to my needs and requests to get to the point. In the last five minutes of the pitch he gave me the information that was a deal breaker for me.
I let him know what my experience was a couple days after his visit. I felt like I was given a sales a pitch versus him being authentic and truly listening to my needs. He danced around the bottom line points, even when I kept requesting he get to the point. Unfortunately, he won’t even get a referral from me, although he clearly knew his industry.
I’m sure you have experienced this before from either a salesperson, co-workers and even your kids. When someone has a strong agenda about they want from you, they may fail miserably at being grounded and directed in their communication. It is perfectly okay to want something from anyone and everyone, but the way you interact with them will be what gets you what you want or not.
This is not about being masterful about a pitch or presentation. It is simply about being clear about the desired outcome, checking with the other’s person’s needs and seeing how the solution can work for everybody. It’s okay if the answer is no, because then each person is free to find the solution that will work for them.
Really knowing how to listen to another person is an under rated skill. In order to know what someone is truly thinking, you may have to ask some very specific questions. Many times the question you don’t want to ask is the one that is most needed. For many people, asking for exactly what they want, in a straightforward manner, is completely foreign.
I have a friend who only calls when she wants something. She always disguises the call as something other than what it is. It makes my skin crawl. People can tell when you don’t care or have a hidden agenda.
Here are some things to practice for clean communication:
Get very clear what your desired result is before the conversation.
Let the other party know your intended purpose and end result when you begin speaking.
Don’t be so attached to your outcome that you forget that are actually talking to another human being.
Ask the other party what they want and respond to exactly what you heard.
Let go of buttering someone up before you make a request. You do not need a build up for him or her to say yes.
Be okay about receiving a no to your request. It’s never personal.
If you do have a reaction to their no, you can let them know how you feel and be responsible about that communication. Making someone feel bad is not going to do anybody any good.
Brainstorm other possible solutions.
Be yourself. You don’t need to persuade or push someone in order for you to get your desired end result.
All of the skills above will assist you in being more at ease in sticky or important conversations. You will also be coming from an abundant perspective versus lack and people will feel that.
Inquiries: What haven’t you said that needs to be said? To whom? How would you feel if you spoke your truth in a grounded and direct way?
Learning to always say what needs to be said is a powerful thing. It is a sure sign of a leader. It feels so good not to be hiding anything. Authenticity paves the way for you to attract fulfilling results.
Jeanna Gabellini is the Extreme Abundance Coach, author, speaker, trainer & radio show host who blends strategies and fun with the Law of Attraction. She coaches individuals and teams to go BIG…effortlessly!
Email: Jeanna Gabellini
Website: www.MasterPeaceCoaching.com
Phone: 707-747-0447