Building Partnerships to Meet Your Customer Needs

Lorraine Ball
Your customer, whether they are an individual or a business, has needs beyond what you can provide. Understanding those other needs may lead you to cross-promotion opportunities or new services.

As you clearly define your target customer, think about other products and services your customers purchase on a regular basis. The providers of these products and services may be ideal strategic partners for your company.

The Benefits . . .

As you consider strategic partnerships, there are many benefits including; the opportunity to increase referrals, generate publicity through joint promotion, and even share advertising expenses.

It takes time to build an effective partnership, one which brings value to both companies. To make this type of marketing work, you must be willing to create opportunities for your partners if you want them to create opportunities for you!


The Risks. . .

In addition to the benefits, there are risks associated with creating strategic partnerships. The closer you work with this strategic partner, the more your image and theirs become entwined together in the mind of potential clients.

Carefully evaluate potential partners. Will they treat your clients the way you do? Will the association enhance your business? undertaking!

Be Selective. . .

Who will make a good partner? Consider companies that call on the customers with whom you wish to connect; roofers, landscape contractors and home handy men.

Create a few good partnerships with the right companies. Invest time and effort in making them work and you will reap the benefits.
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Lorraine Ball

A 20-year veteran of corporate America, Lorraine Ball teaches business owners across the country how to find a starting point for growth and change.

Her books, “The Entrepreneur’s Notebook,”“Confessions of a Networking Junkie”and "Business Map" are popular resources for business owners across the country. They are available for purchase at http://www.roundpeg.biz

Her monthly networking newsletter Business Notes from Roundpeg is distributed to more than 4,000 local professionals.