Business Entrepreneurs

Jay Lillie
Entrepreneurial leaders do not have a mindset that adapts to failure. Things go wrong, of course, but entrepreneurs donīt call them "failures" they call them "glitches, mistakes, bungles, setbacks" – but not failing.

When one such entrepreneur was asked about the hardest decision he ever had to make, he answered that he didnīt know what a hard decision was. An entrepreneur will approach decision-making with the idea that thereīs a strong likelihood that he/she will be wrong. This doesnīt dissuade them – to the contrary they just do the best they can and worry about handling obstacles as they arise.

Here's a few entrepreneurs:

Everything I do is about MAKING BUSINESS PERSONAL AGAIN. Whether speaking on or teaching customer service, sales, writing, or presentation skills, the most important thing my audiences learn is that to achieve success, they need to understand, know and focus on the people they're serving. I live and breathe customer relationships. During the past 15 years, I've helped create great customer experiences at major organizations such as Delta Air Lines, FedEx Worldwide, IBM, Key Bank, Atmos Energy, University of Louisville Health Center, Raymond Weil, and the City of Los Angeles in more than 35 states and six countries.

My mantra: "People have come to feel dehumanized by an impersonal, technological business world where they rarely get to interact with a live person. They've become extremely frustrated and ready to switch to anyone who will treat them better. The secret to separating your business from your competition is to Make Business Personal Again!"

Awarded the Certified Speaking Professional (CSP) designation by the National Speakers Association and the International Federation of Professional Speakers. It is the highest earned designation in the speaking industry. My upcoming book, "It's not Rocket Service", will be published this spring.

Steve Cohn www.peopletopeoplelearning.com

At RPS Worldwide, we have simplified the debt recovery process for you. RPS Worldwide is an international debt recovery company. Our staff prides itself on customer service. We make it possible for a client to manage multiple cases, on a national level, without spending a great amount of time with burdensome details and legal technicalities. At RPS Worldwide, we make the collection process less complicated by providing our clients with accurate and timely information about their case each step of the way. Each client is assigned an account executive, whom will manage their caseload and remain their point of contact. These account executives work with their clients from day one. This way the person managing their caseload is aware of their expectations from the beginning and can work to ensure that they are met from then on. All clients also receive their own account on www.rpsworldwide.net, where they can login and view their entire caseload; as well as view each time a letter has been sent, each time a phone call has been made on an account, notes outlining the conversation held during these phone calls, and any payments that have been made towards the balances placed with RPS Worldwide for collections.


In today's struggling economy, it has become increasingly important for both businesses and individuals to receive the payments due them. It is a fact of business life that clients are sometimes delinquent when paying for goods, services or other financial obligations. RPS Worldwide can help when a debtor does not pay when required. RPS Worldwide prides itself not only on its ability to collect on debts owed to its clients, but also on the fact that it teaches its clientele how to avoid future delinquency issues. Whether Fortune 500, the local Mom & Pop on the corner of main street, or an individual who is simply owed money; RPS Worldwide is able to cater to your needs and provide a service that is based upon results.

Ethan Curtis www.collectionagency.ws

Specializing in boxing, strength training for both fitness and weight loss and a high energy outdoor boot camp; Strength Toning & Endurance Personal Training Gym was created to meet the increased needs for customized workouts with no memberships or contracts within the south Florida community.

Maurice, founder and personal trainer is a fitness enthusiast and ex-boxer with over 15 years experience. He became one of south Florida´s most sought after trainers while working in the larger gyms throughout the area; however he noticed that clients were frustrated with the restrictions of the general exercise programs and the need to be held to contracts and high payments. The workouts at Strength Toning & Endurance located at 4412 N University Drive, Lauderhill, FL are customized to meet each individual clients needs with a touch of fun within a family atmosphere.

Maurice www.strengthtoningbymaurice.com
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