A ´Care Free´ Access Control, CCTV or Intrusion System Installation is Easy with the Right Partner

www.focusmicro.com

By Product Development Director Robert M. Lovato

Recently, a friend shared a story with me about the purchase of a new home entertainment system. After getting the thumbs up from his wife, the story begins with all the research, which took several weeks, to understand the different technologies on the market. Then shopping the features he was looking for, comparing brands and getting his wish list into the budget he had to work with. Finally, deciding on the best company to make his dream home theater system come true. What occurred next was one frustrating week after another. The company over sold and under delivered on their ability to properly install and set up the new system, triggering a series of problems and aggravations.

I couldn´t help but draw the comparison between that story and what happens all too often in the security industry. Customers spend a large amount of time educating themselves on the latest and greatest access control systems, digital video recorders, intrusion alarms and other security equipment. They begin by comparing pricing for the equipment they have decided they need and the cost of the installation service. Too often their final decision comes down to who has the lowest price.

What is the value of a carefree installation and operation? Well, if you ask my friend, he would have gladly paid a little more in the beginning to avoid all the problems and have the project done right, within the original quote, and on time. Here are a few things you should consider when choosing an access control, CCTV, intrusion alarm or other security system.

Get to know the vendor – research the company, people and culture. Good companies hire good people resulting in higher employee retention and better customer service.

Ask around – what other customers have to say about a vendor is far more important than what they have to say about themselves. It is important to find out the vendors performance record and how they deal with issues or problems.

Experience – are you one of the first few customers or part of a long list of clients? Have they ever installed a system like this before? Is security the primary focus of the company or one of several other industries they dabble in?

Certification – do your research and make sure the company has been trained and qualified to install your system. True professionals invest time and money to ensure they are fully prepared and the best in their field. Consulting & design services precede product selection and installation. Your solutions are engineered for success.

Plan for success – sitting down and planning out the details will make all the difference in the world. Explaining your expectations, goals and time frame will drastically improve the outcome. Setting up a schedule and insuring your solution provider cannot only deliver, but provide quality communications between project managers, installers and you at all times.

By performing a little ´due diligence´ on the company you intend to hire, ensuring that they have the engineering, design, installation and communication tools to accomplish your goals, and that they have extensive proven experience with a good reputation will help insure your security installation is completed on-time and on-budget. Selecting a company with the credentials, qualified technicians and tier one equipment, as well as experiencing a ´care free installation´ is as simple as calling FocusMicro at 1-800-524-3090 today!

www.focusmicro.com