iPod shows a folder with an exclamation point
For example, many iPod users would have found that their iPod displays a folder and an exclamation mark next to it. The iPod does not work after the icon appears on its screen..
Cause:
The cause for this icon is that there is a problem in the 'configuration settings' of the iPod hard disk. The folder and exclamation mark are icons used by Apple to describe the problem. The reason behind the problem is left quite ambiguous by company.
Resolution:
There are many ways to resolve this problem:
Charge the iPod.
Reset the iPod—slide the 'Hold' switch on and off repeatedly and then hold the center button until the Apple logo appears. This step may need to be repeated a couple of times until it starts.
Restore the iPod—select the 'Restore' option from the 'Summary' tab in the iTunes window. Use the latest version of iTunes while doing so. This ensures that it is restored correctly and with the right format. The data on the iPod, however, gets deleted during this process.
If none of the above steps work, send the iPod for servicing.
You can then Recover iPod data using and iPod Recovery Software. The software runs on the computer and scans the iPod hard disk to recover all deleted data even after the iPod has been formatted or restored. Such software should be chosen carefully to ensure that your iPod data does not get permanently deleted during the recovery process.
Stellar Phoenix iPod Recovery is a read-only iPod data recovery Software and is therefore competent enough to Recover iPod data without damaging it. It can recover data after almost any data loss situation. The tool is compatible with both Windows and Mac OS. It supports almost all the latest file formats; MP3, MIDI, AAC, WAV, MOV, etc.