U.S. public relations on Iraq War need truth, honesty about America

Steve Hammons
Washington Post writer Walter Pincus reported August 31 that U.S. military officials in Iraq are seeking public relations contractors to generate favorable news coverage about efforts in Iraq.

The project would also monitor media coverage in the Middle East and in the U.S. The initial funding for these efforts is $20 million, Pincus reported.

It may be difficult to spin, sugar-coat or find enough positive stories in the Iraq War to overcome the grave concerns internationally, and by the majority of Americans, about the invasion and occupation of Iraq by the current U.S. administration.

What are some effective ways to create positive public diplomacy, beneficial public relations and advantageous information operations that will work in the favor of the United States and our military efforts overseas?

Part of the answer includes our awareness that people around the world are looking at American society and the American people. They are trying to understand who we are, what we believe, what we stand for.

Americans, too, seem to be trying to figure this out. And we are struggling.

Who are the American people? What is our American culture? What aspects of our society are good and worthwhile and what elements are unhealthy or destructive?

And how can we communicate from the grassroots and heart of America to the rest of the world to explain the positive qualities of our nation?

INFLUENCE OPERATIONS

This most recent $20 million project follows a long line of similar efforts. Over the last few years, public relations firms have been hired by the current administration to promote a positive image of U.S. policies in the Middle East and elsewhere.

Public diplomacy efforts have been launched to persuade people in other areas of the world that the efforts and actions of the U.S. administration are worthwhile and beneficial to them.

Here at home, very active projects to monitor and influence the U.S. media and the American people have been created, and continue today.

These programs seek to persuade and promote certain perceptions and beliefs. The unethical nature of some of these efforts has been pointed out.

Huge amounts of money have been spent on these kinds of programs targeting Americans and people in the international community over the last few years. The effectiveness and success of these activities has been mixed.

These types of past efforts themselves may have been implemented with reasonable expertise. Current and new programs like this might also bring in intelligent people and have some benefit.

However, the underlying truth of the unilateral invasion and occupation of Iraq and troubling related matters have reportedly significantly damaged the reputation of the current U.S. administration and current Congress internationally.

As a result, it seems very difficult to frame these actions in a way that creates goodwill toward current U.S. policies.

Many Americans have similarly not been convinced by these public relations and influence efforts of the current administration and some in Congress that the Iraq War was worthwhile or that it was entered into honestly and honorably.


And there have been other activities of the current administration and members of Congress that are very disturbing to many Americans.

Importantly, many people around the world may wrongly perceive that the current U.S. administration, its invasion of Iraq and similar policies are a reflection of the soul of the majority of Americans.

Correcting this misperception could be the key to improving the image of America internationally.

It could also be important in helping Americans find ourselves and rediscovering our honorable values, apparently lost or discarded in recent years by some citizens and government officials.

TECHNIQUE AND SUBSTANCE

A sound and effective public diplomacy and public information effort needs to include effective techniques. It is also useful to have solid substance that rings true to the target audiences.

In other words, there may be limited success if the public relations efforts are manipulating facts and realities, and selling false or misleading perceptions. People sometimes have a way of perceiving and understanding truth and lies.

Because of this, it is often helpful to communicate truthfully and honestly when implementing persuasion operations and programs.

In the military, these kinds of efforts are referred to as "information operations (IO)." Components of IO include psychological operations (PSYOP) and other kinds of communications and influence operations.

They may be referred to as "perception warfare" or other kinds of terms.

These types of activities can use accurate and truthful information to simply communicate honestly, as well as real activities that win goodwill and friends for the U.S.

Propaganda is a term that can mean this kind of straightforward and ethical communication or it can mean a kind of "deception operation" that uses information and events to persuade in a dishonest way.

Going forward, any information operations, public diplomacy or public relations efforts attempted by the current administration will undoubtedly be looked at with suspicion, at home and abroad.

Because of the deterioration of respect and trust for the leaders of our current government, many Americans seem determined to take needed steps to correct our recent mistakes.

This is the substance that can form the core of future information operations about the U.S.

This could change the current disastrous situation to a promising and successful future for the way the rest of the world sees America and Americans, and how we see ourselves.

When we do adjust our course, we will show the world that our nation and our people can be trusted once again. We will demonstrate that we are honorable.

We will prove that democracy can work and a society can pull together to find a positive direction that helps itself, its friends, the international community and the human race.

That is the most powerful psychological operation we can launch.

AUTHOR NOTE TO READERS: Please visit my Joint Recon Study Group blog.
Print Email
Bookmark and Share

Steve Hammons

Hammons was born and raised in the Cincinnati area and southwestern Ohio's Indiana-Kentucky border region. He has worked as a researcher, journalist, editor, instructor, counselor, juvenile probation peace officer and public safety urgent response specialist. He graduated from Ohio University, Athens, Ohio, in southeastern Ohio with studies in communication (journalism focus), health education (psychology focus) and a minor in pre-law. Ohio U. is home of the prestigious Scripps College of Communication and E.W. Scripps School of Journalism. Hammons completed some graduate-level coursework in guidance counseling and psychotherapy theories from the OU College of Education's School of Applied Behavioral Sciences and Educational Leadership. He received orientations to Army Special Forces operations while an Army officer trainee at OU. In his two published novels, "Mission Into Light" and the sequel "Light's Hand," a San Diego-based joint-service team of ten women and men research emerging special topics. This Joint Recon Study Group follows paths of discovery to help create a better world. Book, TV and film rights are available. Hammons' movie screenplay combines both novels. Pilot scripts for a proposed TV series have been developed.

Got Debt?  Get Debt Wise.