Unexpected Surprises: why paying attention pays off-Marsha Petrie Sue Leadership Development Expert

Enterprise Network is a networking group I´d heard of in Phoenix. I was invited to their last meeting by their incoming president, Linda Lang whom I had met while keynoting the California Association of Community Managers Annual Meeting.

They had a panel of Real Estate experts: Holly Eslinger - Exclusive Homes and Land, John Foltz – Realty Executives, Martha Appel – Colwell Banker, Sam Wercinski – former AZ Real Estate Commissioner. Their topic was Business Survival Strategies. You would think this was about Real Estate – but it was more about leadership.

Here are the unexpected surprises I noted down that, I believe, should be relearned and reemphasized to every employee and leader in the business world today, especially with all the unrest facing us each day.

Eliminate status quo and complacency.

Think about the competitors coming together to solve industry downturn. What are you willing to share?

Act sooner and take responsibility first.

Get back to the basics. Think employee retention.

Listen and be 100% resent otherwise people lose their own value. Here is a download on Listening - my gift for you. http://www.marshapetriesue.com/listeninggift/

Do not buy into the panic. This will increase employee productivity.

Control your anxiety level. Be part of team conflict resolution.

Till the soil now for planting the future harvest. The guru? Chris Brogan.com and his new book Trust Agents.

Cross train and mentor. Think communication development.

Print out positive emails, add a personal note and post for all to see.

Say Thank You. Do it often and mean it.

You create the attitude of your group. This is personal responsibility.

Start conversations about expenses and revenue with everyone.

Think about coaching for sales people vs. running a print ad.

Invest in people and value current customers.

Always think of self-regulation.

What skill, thought or action is helping you cope in your job?