Why don't some people just keep quiet and shut up? Have they not learned that being quiet and listening is part of good communication? And I don't mean just the difficult or toxic people. (Check this link for Marsha Petrie Sue´s interview).
Maybe the personal development for workers should include how to sit quietly and just do their job.
Not long ago, I was asked to give three reasons why people are motivated to communicate so here they are:
1. They want to hear their idea transferred to another person because they think it is different than anything anyone has said before. My thinking: I try to position my comments as "considerations." Someone else has probably already thought of what ever I want to say anyway.
2. They think silence means nothing is happening in communication. My thinking: at least half of the people in the world today are slower paced. It is not right or wrong - it just is. And they need thinking time. Pay attention to how they manage communications and flex to their style.
3. They want their ideas and values to be accepted by everyone they are communicating with. My thinking: that is why communication is so dynamic. We all bring a different set of core values and perspectives when talking with someone else. Trained communicators stay open to all information, whether or not it is in perfect sync with how they think.
I, Marsha Petrie Sue, believe these three "considerations" on communications, when followed, allow me to have much better outcomes, and relationships. Whether a personal or professional relationship, I will always do my best to keep an open mind and not let personal judgments and perspectives get in the way.
It takes only three seconds to either open or close a mind. Choosing to keep an open mind is where I always want to be ... not hung up with narrow-minded thinking or people! I plan to put away the duct tape, learn that silence is golden, and use personal development to become a better listener.
I am so tired of people not listening. Silence is golden – but maybe we should all carry duct tape! Marsha
Visit Marsha at www.MarshaPetrieSue.com and sign up for her monthly newsletter and receive a wonderful gift!
Blog: www.DecontimateToxicPeople.com
Marsha Petrie Sue, The Decontaminator of Toxic People
Author of Toxic People: Decontaminate Difficult People at Work without Using Weapons or Duct Tape
1 Bestseller on the "What Corporate America is Reading" from CEO-Read.
Bestseller at www.Amazon.com and www.BarnesandNoble.com
"Silence is Golden – Duct Tape is Silver"
Maybe the personal development for workers should include how to sit quietly and just do their job.
Not long ago, I was asked to give three reasons why people are motivated to communicate so here they are:
1. They want to hear their idea transferred to another person because they think it is different than anything anyone has said before. My thinking: I try to position my comments as "considerations." Someone else has probably already thought of what ever I want to say anyway.
2. They think silence means nothing is happening in communication. My thinking: at least half of the people in the world today are slower paced. It is not right or wrong - it just is. And they need thinking time. Pay attention to how they manage communications and flex to their style.
3. They want their ideas and values to be accepted by everyone they are communicating with. My thinking: that is why communication is so dynamic. We all bring a different set of core values and perspectives when talking with someone else. Trained communicators stay open to all information, whether or not it is in perfect sync with how they think.
I, Marsha Petrie Sue, believe these three "considerations" on communications, when followed, allow me to have much better outcomes, and relationships. Whether a personal or professional relationship, I will always do my best to keep an open mind and not let personal judgments and perspectives get in the way.
It takes only three seconds to either open or close a mind. Choosing to keep an open mind is where I always want to be ... not hung up with narrow-minded thinking or people! I plan to put away the duct tape, learn that silence is golden, and use personal development to become a better listener.
I am so tired of people not listening. Silence is golden – but maybe we should all carry duct tape! Marsha
Visit Marsha at www.MarshaPetrieSue.com and sign up for her monthly newsletter and receive a wonderful gift!
Blog: www.DecontimateToxicPeople.com
Marsha Petrie Sue, The Decontaminator of Toxic People
Author of Toxic People: Decontaminate Difficult People at Work without Using Weapons or Duct Tape
1 Bestseller on the "What Corporate America is Reading" from CEO-Read.
Bestseller at www.Amazon.com and www.BarnesandNoble.com
"Silence is Golden – Duct Tape is Silver"
